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A strength-guided, goal-oriented approach to the positive growth and
development of people and services.
directed at resolving issues regarding the on-going care and management of
children following parental separation or divorce such that a
parenting plan is developed or specific issues are resolved. It is
the parenting plan that sets out the residential arrangements as well as
roles, responsibilities and approaches for the care of the children. In
mediation, parents retain control of the outcome.
of the mediator is to facilitate discussion, help generate options and
educate on matters of concern to the well-being of the children in the
context of the parental separation/divorce. The mediator will endeavour to
keep behaviour safe and civil to allow appropriate negotiation between the
may be seen together or separately depending on the level of conflict and
matters of concern. If seen together, the mediator can separate the
participants when necessary and move between separate rooms if required.
Typically the process is less costly and proceeds quicker when parents are
seen together. Unless there is a particular reason not to be seen
together, it is better to be seen together.
developmental perspective is taken in structuring parenting plans so
parents are better prepared to handle natural changes that occur with
self-refer for this service or a lawyer may refer you on your behalf. If
you call for yourself please do NOT launch into your version of the
problem. To the degree you lay out your side of the issues in advance of
the other person, you will be considered to have biased my perspective and
service may end before it even begins. In calling on your behalf, identify
you are seeking mediation and then please let me lead the conversation so
I obtain only the information I require to begin this process
even-handedly. Please be advised, I will not answer hypothetical questions
as those are typically based on the caller's situation and discussing
those hypothetical situations will be considered a matter leading to bias.
Please also note, if you are considering my mediation service, you are
well advised to inform the other party and have that party read this web
page. The other party will have to read and complete this form too.
Mediation Process (in general terms):
a social worker, I am respectful of people's different income levels. As
such, the fee is set on a fee-for-service basis using a sliding scale that
ranges from $150 - $400 per hour. The actual fee then is determined by
your joint income, or may be determined by your assets. You will be
charged from the beginning of the scheduled appointment time, even if you
are late. Appointments cancelled with less than 48 hours (two
business days) will be billed for one hour. Further, time will be taken at
the beginning of the first meeting for me to present my qualifications,
experience and approach to counselling so that service is provided on an
informed basis. This is deemed part of the time provided and billed for.
Billing will be on basis of actual time spent on any activity related to the mediation service, charged at the rate as per above, plus HST. You will be billed for any activity directed to your case.
(based on joint income):
Payments (EAP and other Benefit Providers):
be advised that I do not accept payment by third party payers (benefit or
EAP providers) whatsoever. People are directly responsible for payment of
services as per the information above at the time of service. A receipt
will be provided with which persons can seek reimbursement from their EAP
or benefit provider. I take no responsibility for your reimbursement.
Reimbursement remains a matter between you and your benefit or EAP
you do seek reimbursement through your benefit or EAP provider and I am
called to verify the charge, I will do so with your implied consent. My
disclosure will be limited to advising of my credentials as well as
verifying the billing information, service provided and persons served.
Please note, mediation is a clinical-legal service and may not be covered.
No information regarding the nature or content of information discussed
will be provided without signed consent, for which you will be charged as
per the time required.
appointments are available Monday through Friday (except Friday
afternoon). Evening appointments are available Monday through Thursday. I
typically set my appointment times for 9:30 am, 1:30 pm and 7:00 pm. I do
not offer weekend appointments. Summer hours may be restricted - please
Please note, people regularly come great distances to see me. If you are considering driving more than two or three hours, please let me know so I can set an appointment to accommodate your drive.
Please call to discuss the specific mediation process for your situation.
Direnfeld, MSW, RSW
For information on Direnfeld's book, Raising Kids Without Raising Cane, click here.
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20 Suter Crescent, Dundas, ON, Canada L9H 6R5 Tel: (905) 628-4847 Email: email@example.com
Counselling and assessment services serving Hamilton, Dundas, Ancaster, Stoney Creek, Burlington, Brantford,
Oakville, Grimsby, Waterdown and other local areas.